Also, if you want to communicate something specially in the workplace you will surely want it to be heard by the intended recipients so that you get some outcome . With all these things in mind I sat for the "Communicating for Influence and Impact" session by Denise Brosseau in GHC'16.
The session started with an introduction by Denise, CEO, Thought leadership Lab and Nicholas Creswell, VP Talent & Development - Enterprise Technology and Operations at Thompson Reuters.
They both talked about their respective career journey - what they are today and how they reached this level. I specially liked the way how Denise showed her career graph with a candy land model. Something like this - https://careerbrander.files.wordpress.com/2013/01/candyland-big.jpg
It was really interesting since our lives' journey is never linear - it has its ups and downs, good moments and bad moments and together they make this whole awesome thing called life :).
After that we gradually started delving into the sessions some more, We all have seen companies telling us that their organization structure is either hierarchical or flat but when it comes to communication flows we never see it going that way. We always tend to have few key people who communicate the most and take the word of others forward. Also, they act as mediators who not only connect people but also listen very carefully to each and every individual so that they can in turn help them. And these are the people who end up having the maximum amount of influence and impact in an organization.
The session was pretty much hands on with loads of exercises that we did that focussed around how you can be a competent and sympathetic listener at the same time. I wouldn't go into details of them but will do some special mentions.Since it was a 3 hour session (2 - 5 pm) there was a lot of thing that was covered.
(1) PREPARE ( the BEFORE idea phase) You start with good amount of preparation where you do your research - do a rough draft and final draft and also make sure you have good backing to hold your idea .
(2) PRESENT ( the DURING phase) How you present your idea to your peers/boss or anyone relevant to the conversation.
(3) PREVAIL (the AFTER phase) the final phase of your idea and how to make sure that your ideas stick around and finally gets implemented.
And not to forget all these phases are always added by Feedback from your listeners. In my opinion, feedback is something that should always be there,
An effective communication can never be 1- way, it has be 2 way where after we take feedback we act upon the same as well. And what can be better than a different perspective. Isn't that how all great ideas are born?
And not to forget all these phases are always added by Feedback from your listeners. In my opinion, feedback is something that should always be there,
An effective communication can never be 1- way, it has be 2 way where after we take feedback we act upon the same as well. And what can be better than a different perspective. Isn't that how all great ideas are born?
Coming back to the session , we had all these exercises that were done in groups of two or three and also there were people who shared some of their own experiences and ideas to the entire group. And trust me that was the most exciting part of the session. First of all kudos to these women who were bold enough to do that. They not only made the session more interesting but also when you hear things like how with their influence and ideas they were able to bridge cultural gaps, motivate others, help their peers, achieve something in their careers that surely makes your day and ends up in motivating you in turn!
The session finally ended with exercise and this one was something that we as women never acknowledge , that is 'how each one of us is a super women in our own way'. As women aren't we always shy of compliments and if we do something better than others we always thing that "oh that's nothing big really". But have we ever seen men doing the same? Men love to brag about everything but i have seen very less women who are doing really great and bragging about it as well. A small 'thank you' and accepting a compliment graciously instead of 'that's fine' or just turning back when we are being applauded, can't we all put that in our daily routines
As i mentioned earlier there were lot of things that wee covered in this session, and if anyone is interested in the slides, here is a link where you have to register and they will mail that to you - http://gettalk.at/ghc .
Also, I managed to click a photo of Denise (psst I cropped myself, as it was definitely not one of my photogenic days :|)
Ciao,
DD
P.S. comments and suggestions are always welcome!
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